Cullen Property

30 Rutland Square Edinburgh EH1 2BW
  • License: LARN1811026

Property Types

  • 100% Flat

Property Status

  • 100% For Rent

Property Cities

  • 100% Edinburgh

About Cullen Property

Cullen Property, We are Edinburgh’s property management, investment and lettings specialists. We manage high-quality, compliant properties and let them to responsible professional and student tenants in Edinburgh.

We provide landlords peace of mind that their property is managed to a high standard and ensure properties are filled at the right time, to the right people and for the right price.

12 Reviews

(4.08 out of 5)
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    My flatmates and I were renting flats from Cullen Property …

    My flatmates and I were renting flats from Cullen Property for 5 years and we were quite satisfied with their attitude towards us. In fact, when we decided to rent a property again back in 2011, knowing it was a property managed by them played a large part in our decision to rent the flat. Any maintenance issues we’ve had were quickly addressed and at no expense to us (we contacted them as soon as an issue arose). Every time we called (and we did on many an occasion) them they replied with a friendly and polite tone. At our checkout, as there was no damage to the flat (carpet stains, damaged walls, etc), so only general cleaning was required. We called the cleaner service they suggested, and while there where some minor cleaning issues, the agent from Cullen marked them as the cleaners not doing a thorough job and thus not our (the tenants’) fault, returning our deposit in full.

    I would (and already have in many cases) recommend them. If there are any issues with the flat not noted during the check-in, let them know as soon as they’re found, otherwise they can only assume it was you who did the damage, as would anyone else in their place. Being honest with them (and careful with the property) will go a long way toward having a great relationship with them. Their terms regarding the checkout are stated in the contract, so if you disagree, then say so. However, they cannot be faulted for wanting to protect their investments and having them back up to standards as soon as possible.

    Jannis

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    Rented a flat with this agent for several years a …

    Rented a flat with this agent for several years a couple of years ago, and they were excellent in every way. They always responded to any queries and concerns promptly and professionally. We had several maintenance issues during the course of our tenancy, and they were always dealt with within a day of contacting them – be it by phone or email. They were flexible when it came to us leaving the flat and let a friend take over our contract with absolutely no fuss. By far the best and most honest estate agents I’ve ever dealt with, and would definitely use again if I ever moved back to Edinburgh!

    ex-tenant

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    Cullen Property are the worst property agents I have ever ….

    Cullen Property are the worst property agents I have ever had to endure. Aside from charging astronomical ‘admin fees’ and other vague charges at the end of our tenancy, it was near impossible to contact any member of staff. They are a typical example of a letting agents taking advantage of their customers in the knowledge that they are unlikely to have legal action taken against them. Do not use Cullen Property.

    PBJ

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    Nice and cosy accommodation! Great service by the staffs too. …..

    Nice and cosy accommodation! Great service by the staffs too. All maintenance requests are attended to promptly and the checkout process was fair and organised. Totally recommend this letting agent!

    Wei

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    Stayed for a year in a very nice cosy flat 2……

    Stayed for a year in a very nice cosy flat 2-bedroom flat in the city centre – very reasonably priced considering both size and location of the flat. Any maintenance issues were always dealt with efficiently and immediately. Staff and landlord were always very helpful and friendly to deal with. Had a good relationship with them throughout the year. Great service!

    Katarina

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    Prepare to pay for cleaning even if your flat is spotless…

    Rented a flat for 6 months and when we moved out the agent started swiping their finger on the skirting boards behind our couch to check how much dust had accrued there. And generally nitpicking. That would be one thing if we moved into a spotless flat. However, our agent, when we moved in, said how they hadn’t touched that flat and that was clear when I moved my bed to find a huge toe nail.
    So, once we had moved out, we were handed a fee of £130 which included a £20 admin fee for a them to organise the cleaner. We were in a 2 bedroom flat and the kitchen was spotless/or at least appropriately clean. So I’m not entirely sure what they were doing as the hourly rate for cleaners in Edinburgh is around £10

    CDT

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    To Cullen Property Management Team…

    We have been living in Cullen Property Flat in Edinburgh for more than 4 yrs. now. Overall I found Cullen Property to be a good letting Agency.The office staff are extremely professional and the supporting maintenance teams are courteous and respectful .All requests and maintenance was dealt with quickly and efficiently. Many thanks to Paul, your hard work will bring you a lot of gain. Thanks for stepping up and getting this done for us. To Cullen Property Management Team Thank you all for your great work and more power.

    Tessa

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    Terrific service…

    Cullen Property have looked after my buy to let properties in Edinburgh for many years. They are always let and Cullen deal with maintenance issues swiftly and competently .

    They have helped me enormously in this period.

    I have no hesitation in recommending this firm to others.

    Joe.

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    Sterling service over many years…

    Cullen property have helped me as an absentee landlord manage and mind my small Edinburgh apartment for many years. Their service is outstanding – courteous to a fault, extremely prompt in responding to any communication and just genuinely helpful folk who clearly have a wealth of experience in property management. I recommend the team wholeheartedly!

    Jill

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    I am a landlord of a property in Edinburgh

    I am a landlord of a property in Edinburgh and have employed Cullen Property to manage my flat for over 20 years. They are extremely reliable & professional and have helped me maintain the property in tip top condition and fully renovate kitchen and bathroom as needed. They find good tenants, conduct regular inspections, keep me fully informed and are friendly and helpful in every way. They also help deal with common management problems relating to the building as a whole. I would give them a 6 star rating if it were possible.

    Peggy-Ann

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    Maybe find another agency…

    It was reasonably priced. The showing was all good. However they will try to scam you to take away as much of your deposit and add charges they shouldn’t do. They try to make you liable for things you shouldn’t be liable for.
    Other agencies never gave me this issue and I’ve never had a single compliant.

    Wiktor

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    Perfectly good agent

    Check-in and check-out were fine. Price was good. Student friendly. Maintenance requests were dealt with very promptly. Would recommend to a friend.

    Lukasz

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